Shipping policy

Here is a professional Shipping Policy for Instaveg, tailored for fresh fruits and vegetables and ready to copy-paste:

Shipping Policy

Last updated: February 20, 2026

At Instaveg, we are committed to delivering fresh fruits and vegetables quickly and safely to ensure maximum freshness and quality.

1. Delivery Areas

Instaveg currently delivers to selected service areas. Delivery availability may vary depending on your location.

If your area is not yet supported, we are continuously working to expand our delivery coverage.

2. Delivery Timeframes

Delivery timeframes will be displayed at checkout based on your location and selected delivery slot.

While we aim to deliver within the estimated timeframe, delivery times are not guaranteed and may be affected by factors such as:

  • Weather conditions

  • Traffic delays

  • High order volumes

  • Operational or logistical constraints

Instaveg is not liable for delays caused by circumstances beyond our reasonable control.

3. Delivery Process

Orders will be delivered to the address provided at checkout.

It is the customer’s responsibility to ensure:

  • The delivery address is accurate and complete

  • Someone is available to receive the order at the scheduled time

If no one is available to receive the order, Instaveg reserves the right to leave the order at the provided address or reschedule delivery.

4. Freshness and Storage Responsibility

All Instaveg products are perishable. Once delivery is completed, the customer is responsible for proper storage of the products.

Instaveg is not responsible for product quality issues resulting from:

  • Delayed refrigeration after delivery

  • Exposure to heat or improper storage conditions after delivery

5. Delivery Fees

Delivery fees, if applicable, will be displayed at checkout before payment.

Instaveg reserves the right to modify delivery fees at any time.

6. Incorrect Address or Failed Delivery

If an incorrect or incomplete address is provided, Instaveg is not responsible for failed or delayed delivery.

Additional fees may apply for redelivery attempts.

7. Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 24 hours of delivery at:

Email: Info@insta-veg.com

Please include your order number and photos, if applicable, so we can resolve the issue promptly.

8. Order Tracking

Where applicable, customers may receive order confirmation and delivery updates via email or through the Instaveg website or mobile application.

9. Contact

For any shipping-related questions, please contact:

Instaveg
Email: Info@insta-veg.com